With the introduction of Microsoft Windows 11, Turbo Tax was no longer available to Windows 10 users. I purchased H&R Block software with the understanding that Federal and State returns could be electronically filed as Turbo Tax offers. Turns out, Federal returns can be e-filed but State returns had to be paper filed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used this program for the past several years and it’s still a great program. Easy to use and user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have bought H&R Block Deluxe software for the last ten years and I am very dissapointed with the support. I could not get a holds of a live person to answer my questions. You need to make it much easier to actually talk to somone. AI does not cut it. I have used this software and have had good success but not this time.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I wish you had a simple version that included state. I don't need Deluxe, I only got income. No credits, no deductions, no adjustments, no S corporations, nothing, just income. It's a pain going through hundreds of extra pages I don't need!
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
First time I buy H&R Block! I've been buying TurboTax for years! Turbo products could not be used with Windows 10 this year only Windows 11. I researched and found out that Block did support Windows 11!!! Also their program could import from last year's Turbo Tax PDF. I was excited!! I purchased the Block product and found it easy to follow and more user friendly!! I will no longer buy any Intuit product!!!! You have a new faithful customer!
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!