Have been using h&r software for years. Always very satisfied with results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Long time user over the years. It gets the job done. Three stars maybe just because I'm doing my Taxes. I do wish the software would warn you that there are still pending updates that should be installed before hitting the submit button. I submitted taxes then a few days later opened to check status and ok'd and update and my return changed causing a change in my refund amount. No notification, just a change in my tax forms and refund amount. No change history. Over the years there has not been any great additions to the software, no "that's amazing" updates.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Unable to e-file state return because of "too many 1099-DIV entries."This is a software limitation, not a state-imposed limitation. Also...no provision for foreign tax carryover from year to year, which is available on Turbo and FreeTaxUSA, as well as other programs. Ridiculous. This costs the user real money.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
i have use this software since 1990 this is first year i have had issue with filing the ip pin given me by the IRS would not work in the field for its use the IRS assigned a six digit number and the field will only except a five digit no one i spoke to or chatted with was able to resolve this issue had to enter IRS website and forego using the Ip pin
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Importing data from other institutions inconsisten
on March 22, 2026
Posted by: Long tuser
from Delaware
Verified Purchase:Yes
Product is good, but importing data from financial institutions is hit or miss. It doesn’t work consistently.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.