I could not easily use the Alabama state tax package to easily generate my part year tax forms
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using H & R Block Tax software for many years now and i just love it. I will not switch to anything else for my taxes. The cost is reasonable, I can get assistance if needed, it's easy to use. Awesome for doing your taxes!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I passed away in June 2025 and am not qualified to answer your survey. My son handled my final tax return.
I understand he couldn't E-file because, even though your software stated a certain form was not required the return was repeatedly rejected by the IRS because it was not included.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
This software used to be good, but I've had too many bugs. The updates don't tell you what's been updated. Support is terrible. Going to go back to TurboTax or some other tax software. Will not purchase this again. They get you to prebuy by December of the prior year and then when you try to get a refund because the software is so bad, they say sorry. Only a 30 day window.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using for years. I may have to rethink next years tax program purchase. The problem I have is with a form K-1 I receive from one investment. Unfortunately, the H&R program says I must manually enter the numbers on a separate form. When I go to do that, the program says, "If anything is changed on this form, you will not be allowed to submit your return electronically.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I called the local store and the lady said she could’t answer my question because their system is different than the IRS uses. ??????
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!