Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
on March 22, 2026
Posted by: Anonymous
from longview wa
Verified Purchase:Yes
good Tax software, has been using HR&BLOCK many years , very happy with it !
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Part year state resident feature a little weak
on March 22, 2026
Posted by: Bobpk
from Michigan
Verified Purchase:Yes
I could not easily use the Alabama state tax package to easily generate my part year tax forms
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 22, 2026
Posted by: Univacfootball
from Seattle WA
Verified Purchase:Yes
I've used this product for seveal years and will contiun to do so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love it!!
on March 22, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have been using H & R Block Tax software for many years now and i just love it. I will not switch to anything else for my taxes. The cost is reasonable, I can get assistance if needed, it's easy to use. Awesome for doing your taxes!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Missing features for deceased filers
on March 22, 2026
Posted by: KP822
from Pittsburgh
Verified Purchase:Yes
I passed away in June 2025 and am not qualified to answer your survey. My son handled my final tax return.
I understand he couldn't E-file because, even though your software stated a certain form was not required the return was repeatedly rejected by the IRS because it was not included.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Terrible software - will never use again
on March 22, 2026
Posted by: Ed99999
from Minnesota
Verified Purchase:Yes
This software used to be good, but I've had too many bugs. The updates don't tell you what's been updated. Support is terrible. Going to go back to TurboTax or some other tax software. Will not purchase this again. They get you to prebuy by December of the prior year and then when you try to get a refund because the software is so bad, they say sorry. Only a 30 day window.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs to work with K-1.
on March 22, 2026
Posted by: Perhaps an ex user
Verified Purchase:Yes
I have been using for years. I may have to rethink next years tax program purchase. The problem I have is with a form K-1 I receive from one investment. Unfortunately, the H&R program says I must manually enter the numbers on a separate form. When I go to do that, the program says, "If anything is changed on this form, you will not be allowed to submit your return electronically.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 22, 2026
Posted by: Den51
from MO.
Verified Purchase:Yes
I called the local store and the lady said she could’t answer my question because their system is different than the IRS uses. ??????
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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