Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
Great software! Performed flawlessly and saved me a lot of headache.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wells ME
Verified Purchase:Yes
I had several issues with downloading and installing the product. Your software kept telling me it could mot connect to your server. I was finally able to complete the federal return process by accessing the "update" option, downloading the software and then installing it using the "tools" option. I had the same problem when trying to download/install the state version (Maine). I used the same tools option to do this and it worked. I have been using your product for years (at least 20), and this is this first time I have had problems so you need to debug this "connection" issue.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgetown TX
Verified Purchase:Yes
Unable to import from brokerage firm. Had to imput manually. Unacceptable
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Good program
on March 22, 2026
Posted by: yongger
from N Las Vegas, NV
Guaranteed accuracy is the tope-1 benefit and I will continue to use it in the future. I wish the program can be further developed with simpler language for easy understanding.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Park, Mi
Verified Purchase:Yes
I've been filing my taxes this way for over 10 years. I'm 74 and I'll keep using it until I have no choice but to have them done at an office or by someone else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Winfield, WV
Verified Purchase:Yes
Easy to use product Have used H&R software for several years and product works well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this for years and love being able to import last years info as well as this years. This year I had a frustrating experience try to locate and view schedule 3 on the 1040. A search for schedule 3 returned NO RESULTS using search, "take me to", help and "AI". had to chat with support and while I was waiting for a few minutes for an answer of how to findit I realized it was part of the 1040 form and was able to got o the 1040 form to find it. There need to be a smarter AI and more comprehensive search function.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Puyallup, WA
Verified Purchase:Yes
I used TurboTax for over 25 years. This is my fourth year using H&R Block and I am satisfied with it, and it is significantly lower in cost. I am glad I made the change.
It was relatively easy to make the transition and the programs are similar.
My only criticism with H&R Block is the difficulty in moving backward in you tax forms to make changes. You basically have to start over if you want to review specific documents and it is not efficient. This area needs improvement.
It was relatively easy to make the transition and the programs are similar.
My only criticism with H&R Block is the difficulty in moving backward in you tax forms to make changes. You basically have to start over if you want to review specific documents and it is not efficient. This area needs improvement.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock