Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,388 Reviews)
Open Ratings Snapshot
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
3 out of 5
3
No need to buy
on September 27, 2026
Posted by: Turbotax2026
from New york
Verified Purchase:Yes
Google for a free govt provided way for this to be free
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sydney, Social Media Department, September 28, 2026
Thank you for sharing your feedback with us. We understand that competitive pricing is an important part of your experience, and your input helps us identify where we can continue to improve. Please know your voice is heard and appreciated. If there’s anything we can assist with, feel free to contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use, Great value for the money
on September 25, 2026
Posted by: Dawn S
from Liberty, KY
Verified Purchase:Yes
I have used this tax program since it was first created. It's very easy to use the questions, take you through multiple Life changes and saves it along the way in case you need to stop. The download of the previous year really makes a difference, to not have to load everything every year. I always buy the deluxe package with the state option makes the transfer so much easier. I'll always use H&R every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, September 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on September 24, 2026
Posted by: Poboy25
from NC
Verified Purchase:Yes
I have used h&r block software for many years. I was disappointed that it did not update from last year and and Carry forward data. that caused me to do an additional amount of data input
Pros: Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, September 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to follow and use
on September 21, 2026
Posted by: carol230
from St. Louis, MO
Verified Purchase:Yes
I've used H&R Block software for years. The one area that I would like to see improved relates to K-1s and all the incremental areas that are required to be input. The software just states go update, but doesn't give clear direction or where to even start. Otherwise, the software is really easy to use
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, September 21, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
. Mostly good user-friendly product
on September 21, 2026
Posted by: Notsure2
from New Jersey
Verified Purchase:Yes
I have been using it for more than 15 years. It is mostly easy to use and has a lot of useful information. Unfortunately it does not provide good support for K1 partnerships filing. Definitely an area of improvement.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, September 21, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Valuable Software over the Years
on September 20, 2026
Posted by: stadey
from Lake Forest Park, WA
Verified Purchase:Yes
Very satisfied over the years we've used H&R Block Software!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, September 21, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
AI implemented
on September 19, 2026
Posted by: AI inputs
Verified Purchase:Yes
I’ve been using it for years. Technology advances would point to your ability to read my K1s, 1099s etc that I send to you and fill in the blanks for me. Put the upgrades in if you want to stay in the business.
Response from HRBlockBy Sierra, Social Media Department, September 21, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ripped off on download
on September 18, 2026
Posted by: Flfstt
from Butte county
Verified Purchase:Yes
I have used HR Block for over 10 years. The download expired before ISeptember. Extensions for filing end in October, so why wasn't the download available until then?
Pros: Easy to prepare
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, September 18, 2026
Thank you for being a loyal H&R Block customer for over 10 years. We understand how concerning it is to find that your download expired before you were able to use it, especially when filing extensions remain available through October. We apologize for the trouble and encourage you to contact our Support Team at 1-800-472-5625 at your earliest convenience so we can review your situation and assist you further.
Written by a customer while visiting HRBlock
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