Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
2 out of 5
2
on March 22, 2026
Posted by: Chissy
Verified Purchase:Yes
My husband is disappointed that you did not have the form 8911 for installing ev charger. Now has to use turbo tax. If he likes it he will go with them next year.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Retired
on March 22, 2026
Posted by: Anonymous
from Corrupt, Pennsylvania
Verified Purchase:Yes
I've used the H&R Block tax software since the 90s. I've always found it easy to use and it gets me my refund in the fastest time. I wouldn't use anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Update Chaos
on March 22, 2026
Posted by: Deal Monger
from Hillsboro VA
Verified Purchase:Yes
Latest update erased my 2025 filing and created chaos with my 2026 Estimated Tax! After 25 years with Tax cut and HR Block, this is second year in row this has happened... on 2 separate computers. What is going on??
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
on March 22, 2026
Posted by: Roxie dog
Verified Purchase:Yes
Software no longer imports prior year info.i had to recenter everything. Could not locate the PDF file anywhere
Estimated taxes is unworkable.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and Quick
on March 22, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I was running out of time since I was going into the hospital. Made it very easy and quick.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 22, 2026
Posted by: El Chivo
from OH
Verified Purchase:Yes
I have used HR Block for over 20 years and have always been happy with the service and the ease of using the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Poor State tax return
on March 22, 2026
Posted by: JeffWR
from Simpsonville SC
Verified Purchase:Yes
I have used the H&R software for several years and the programs have prepared accurate returns with few issues over the years. This year I have a complaint. The 2026 SC program incorrectly added back my state tax deduction (from the federal return) twice. I think you incorrectly applied the state's decoupling from the Federal tax code. In addition, the second deduction was poorly described as "other miscellaneous add-backs" and I had to figured out what the addback was myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trustworthy Product
on March 22, 2026
Posted by: RDM59
Verified Purchase:Yes
I have used this product every year for years. I wouldn't trust my taxes to any other product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
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