Very time consuming and was unable to compute our penalty.
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Easy and accurate. Been using for Ten years now. Did two returns in no time. Being able to import previous years data saves time and effort.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Very good but still unhelpful if/when data require K-1 directions to complete tax return. Also, not easy to locate tax estimate forms for the current calendar year.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I have used HRBlock tax software for years and never been audited so I tend to trust what works and HRB works.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
This was the worst experience of my life. The software has so many bugs I don't know where to start. I guess this is what we can expect when we lay off humans and replace them with AI. It's total chaos!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Overall the survey created the paperwork as expected. However, there were a couple of issues with the forms I could not find additional information within the app (either the tips or survey).
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I have beed using this software for years. Once you collected all your tax information it is guide you for data entry.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I've used TurboTax for the last 15 years, but they stopped providing programs that would work on Windows10 I'm VERY grateful that H&R Block allows customers to use the operating systems they had without requiring them to upgrade to Windows11 or be forced to put their information out on the CLOUD to be hacked from here to eternity.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!