Fantastic product. The transition from another product that I have used for years was very simple and seamless. Imported information quickly and accurately. Installation was easy and very fast compared to the previous product Not only was this product less expensive, but it saved money on the e-file of my state return. Sorry that I didn’t make this move years ago. Rating 10/10.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I'm disappointed that I was not able to download data from wells Fargo into the software . Wells is a major financial institution.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Mostly good program. There was an issue submitting. Program said it could not be submitted because the last year's gross income didn't match with one person. This was a joint return both years. Never resolved the issue but the government accepted the return. Was frustrating.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
After an initial problem with my receiving the wrong edition, things worked out we..
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The program was easy to use and I was happy with the result.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
We have been using this for several years. As a new widow, I am the first time user. Fortunately, information was stored in its history, and it helped me quite a bit. Just like filling in the dots. Some questions and things were confusing, but I got through it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I found new experiences on your software and the AI responses were totally useless. Yesterday I received four blank vouchers from IRS for me to guestimate next years' earnings and send them in as scheduled. As far as I can guestimate, I don't think I need to pay in advance. While my capital gains have been extraordinary for the past two years, I think it in appropriate to assume they'll stay extraordinary. Maybe you can do some input here? I'm sure you have the figures, already paid in advance, etc.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!