Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Very reliable!
on March 23, 2026
Posted by: bobBob3157
Verified Purchase:Yes
This software has always been reliable. I do buy it elsewhere for less money though.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time customer
on March 23, 2026
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
Been using this program for many years. Always satisfied with ease of executing the program.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 23, 2026
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
have been using for many years and have not had any problems.
Pros: Easy to import documents
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State Tax Program Failure
on March 23, 2026
Posted by: Daveh1515
from Nekoosa, WI
Verified Purchase:Yes
I've been using H&R Block Tax program for many years. I was disapointed with the performance this year. The state program updates caused many problems. Intergrating the state with the H&R Block program was not good. It was so bad, that I am reconsidering if will continue using H&R Block software in the future
Cons: Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Form 1116
on March 23, 2026
Posted by: Disappointednsoftware
from North Carolina
Verified Purchase:Yes
A software issue raised a month ago still has not been corrected. It prevented e-filing of the federal return. The fix should have been easy because it was correct on last year's software.
No, I would not recommend this to a friend.
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not the greatest I’ve ever used
on March 23, 2026
Posted by: JBrand
from Savannah GA
Verified Purchase:Yes
First time user of this tax software. Have to say it’s not the greatest. It did not have a way to download financial information from Merrill Lynch or Bank of America. Really. Pretty bad.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Using for years!
on March 23, 2026
Posted by: RSR57
from Slidell, LA
Verified Purchase:Yes
I have been using this product for several years. My only complaint is that I have to pay extra to e-file my state return. It is actually more product than I need, but I think the others do not do all that I need them to do.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Updates still producing error
on March 23, 2026
Posted by: MaySwitch
from Palmetto, FL
Verified Purchase:Yes
I had to immediately file a 1040-X Amended Return as your software incorrectly treated my 457(b) income reported on a W-2 as an annuity and subject to the 3.8% Net Investment Income Tax. All previous year returns, the software treated this 457(b) income correctly and not subject to NIIT but not your 2025 software.
Cons: Doesn't maximize refund, Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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