Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
RMD penalty error
on March 23, 2026
Posted by: Anonymous
from Houghton, Michigan
Verified Purchase:Yes
Last year, the software didn’t take into account that I took my RMD in late December so it miscalculated a penalty for not filing quarterly reports. The IRS corrected the mistake and sent me a check for nearly $700. I hope that HR Block has corrected the software for this year
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
ok if you know what youre doing
on March 23, 2026
Posted by: RYDU
Verified Purchase:Yes
There still too many questions that you cant get good answers to even with the AI assistant. A couple of time i have to go on GOOGle to get an answer, and they usually take me to Turbo tax page to get it.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy does it
on March 23, 2026
Posted by: billiwill
from US
Verified Purchase:Yes
My favorite tax software because it is intuitive and it covers more than most competitors for less money.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent product and features for taxes
on March 23, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I've used this tax software for many years, and it continues to be excellent for completing my personal taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
retirement rollover
on March 23, 2026
Posted by: Anonymous
from michigan
Verified Purchase:Yes
The software was not easy to follow regarding the treatment of funds from our brokerage accounts related to those amounts related to rolling over retirement funds in our State return (Michigan). Other than that everything seemed to go well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
3rd year of use
on March 23, 2026
Posted by: cavan
Verified Purchase:Yes
this is my 3rd year using H & R block e-file software. I love the ease of use and the messages that prompt me to consider situations to maximize my deductions . thankyou H & R blocl
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works great
on March 23, 2026
Posted by: fatalal
Verified Purchase:Yes
To many updates. Do they affect the returns that were already sent?
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
disappointed this year
on March 23, 2026
Posted by: EC1950
from Durham, NC
Verified Purchase:Yes
There was a bug this year that populated boxes from other forms. This made filling out forms more time consuming and required more double checking than should have been.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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