Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Great tax software
on March 23, 2026
Posted by: Anonymous
from East Tennessee
Verified Purchase:Yes
Have purchased H&R Block tax software for 10 years. This software is easy to use and covers all the bases.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 23, 2026
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Great questions that walked me through the process easily.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Could be better
on March 23, 2026
Posted by: Not_a_tax_expert25
from Georgia
Verified Purchase:Yes
I was disappointed with the lack of help regarding some questions I had when filing. I was able to get better feedback using Google.
Cons: Time consuming, Doesn't maximize refund
Value
2 out of 5
2
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good choice
on March 23, 2026
Posted by: Anonymous
from Bakersfield ca
Verified Purchase:Yes
I've been using this software for many years. Easy to use and file.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Can’t import Merrill
on March 23, 2026
Posted by: Elvis P123
from Mars
Verified Purchase:Yes
Can’t import Merrill data this year, which is the main reason I purchase Your software
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but needs some improvements
on March 23, 2026
Posted by: Bobbo2
Verified Purchase:Yes
In general I liked the application once I got use to it. I was disappointed in file saving functionality. ( Using "save as" did not allow me to select the folder where I wanted it saved. When leaving the program if I chose "do not save" the file I started from was deleted.) I would like to be able to print both State and Federal as one file.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Previous years edition were better.
on March 23, 2026
Posted by: Done42025
from Ohio
Verified Purchase:Yes
1) I bought the software early, but later I go a card in the mail for a much cheaper price since I've been a long time user.
2) For 1099B the software is no longer able to download stock sales from ML.
3) Did like the 1040X help. Never needed it before.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable and Easy
on March 23, 2026
Posted by: Anonymous
from TX
Verified Purchase:Yes
You all have made it easy to answer the questions and fill in the blanks. The checks you provide do make sure that nothing important is missed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
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