Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from CA
Verified Purchase:Yes
Tax software for year ok. Planning software for current year not good! Estimated tax payments are not very useful. Worse you can't print your own estimated tax payments on the form!
Pros: Easy to prepare
Cons: Time consuming
Value
2
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia PA
Verified Purchase:Yes
The tax cut software is nearly flawless. Enables one to always get the correct path for entries.
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Importing didn't work from Fidelity
on March 23, 2026
Posted by: Anonymous
from FL
I have used HR Block tax software for many years so changing brands would have been painful. When I went to import my tax forms from Fidelity, it wouldn't work which meant I had to manually enter all of the data which was time consuming and in some cases I wasn't exactly sure how to answer the questions, especially in the area of foreign tax credit. So I gave them a 3 star as the rest of the program worked well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, especially for uncomplicated returns
on March 23, 2026
Posted by: cathie73
from Florida
Verified Purchase:Yes
I have used Block for years except one since the mid 90s when I worked for them in Ft. Worth and Tampa. Our return is fairly simple and our refund was received quickly. My husband’s name is first on our return, but I’m the one with tax experience.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jaymod
Verified Purchase:Yes
Still works on win 10, and imports all of my brokerage accounts.
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mdw3rph6
from Buffalo ny
Verified Purchase:Yes
Couldn’t e-file for deceased taxpayer. The instructions they gave up to fix the problem did not work. I had to print and mail. Did a different deceased's taxpayer and it went through no problem.
Value
3
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Big E 16316
from Conneaut Lake, PA
Verified Purchase:Yes
Have used the software since 2016 or 2015 - love it
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’m a long time user. Disappointed this time with the lack of clear direction or guidance and new tax changes a confusion on audit points that had no details. You missed the mark this year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock