Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: TaxedInSC
Verified Purchase:Yes
Good, stable software. Been using it for many years. They continue to improve the software. Had no problems with it. Company has a good reputation and stands behind their program. Highly Recommended.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
harder to use then TurboTax but, got the job done
on March 23, 2026
Posted by: Magicman1943
from CEDAR CITY, UTAH
Verified Purchase:Yes
I always used Turbo Tax until I found out that my version Windows 10 was not compatible. H&R was more difficult to read and follow then I was use to. I redid the whole taxes three times. So categories were difficult to follow. It was OK and I got the job done with not having to pay any extra taxes this year...Thank you President Trump.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Interview great too!
on March 23, 2026
Posted by: msona
Used the AI feature several times; got the answer I needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from western MA
Verified Purchase:Yes
I have used HR Block's tax program for at least 15 years. It is convenient. I had problems when I tried to do my daughter's taxes (she lives permanently in Denmark), but now her income/taxes are so complicated that she uses a specialist.
I often have some issues with the Massachusetts state tax form.
I often have some issues with the Massachusetts state tax form.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Deanthegreat
Verified Purchase:Yes
Instructions should be clearer, I had to go back several times and check my work.
Under "take me to" the program should allow you to edit the form in question
Under "take me to" the program should allow you to edit the form in question
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BJDB
from Michigan
Verified Purchase:Yes
I've used H & R for years. Very easy to use. But instead of 5 free IRS filings, it would helpful to be able file 1 free state filing with maybe 4 IRS filings.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: StephGer
from Louisiana
Verified Purchase:Yes
as usual it is a very easy software to use and I love how seamlessly it imports the previous years data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Niagara County NY
Verified Purchase:Yes
I have used it for years. No intention of changing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock