Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Tampa , Fl
Verified Purchase:Yes
I've used the Deluxe plus state ( not needed in Florida ) every year for ages. It's always allowed me to do my own return without delay ot any issues.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Nice but again wastes paper
on March 23, 2026
Posted by: Ignored by HnRBlock STILL
from Wisconsin
Software is as smooth as usual. Once again, when printing state return, the mailing instructions can not be deselected. So when you print double sided, the return has the instructions on page 1. Waste of paper and you can't do anything about it unless you print to PDF, delete that page and the print it. Same thing every year
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Idaho Bud
from Meridian, ID
Verified Purchase:Yes
As a long time customer I have found the H&R Block program easy to use and reliable. Respensive updates and changes result in tax returns that are error free, accurate and complete.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
Great software. Easy and simple to use. Asks all the righ questuons.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Marty0311
Verified Purchase:Yes
Worked well, got my returns prepared including the new deduction from the Big Beautiful Bill
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: paiduser2026
from California
Verified Purchase:Yes
Imports of 1099 forms were wrong. Needed to delete duplicates and correct errors
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Origin download contained an error, geting help 😞
on March 23, 2026
Posted by: Buck from Stuttgart
Verified Purchase:Yes
Things started out well with input so all 1099 data. Then a question about any RMD with instructions to enter amount. Then a >$10,000 penalty notice popped up. Went back and removed amount but penalties remained. Several minutes of worthless AI interaction finally revealed a phone help number. Half hour of “talking” with bots led no where so after several demands for live help assistance I was rang into a number that informed me of a 32 minute wait, or an offer of a callback. I chose to wait and, true to their word, about 30 minutes in Rebecca answered, and for the next three hours helped me go back thru all parts of my return, at first to no avail. Then she found an available update and helped me download it. We went thru my data again, finding a change in the intent of the RMD question along with a form that the original question caused to be attached to the return, we proceeded to delete the form and worked on past the trouble area.
At this point I was done and I’d Rebecca goodbye, with many thanks for her vast help - fully expecting that I would be invited to rate her help. I was not, but, SHE WAS 6 of 5 IN HER KNOWLEDGE, CARE, PERSISTENCE AND HELPFULNESS. HOPEFULLY YOU CAN REWARD HER.
I returned a few days later and finished my Fed return without incident
My state return presented me with a question about the “amount of my RMdD that was exempt because the contribution was made after age 55 or 65 ( I don’t recall which). Used the number I could support with charity contributions from RMD and finished that way. Still couldn’t find reasoning explaining the question but wasn’t going to endure the bot help thing again.
Finally worked ok ut getting there without Rebecca wasn’t gonna be. Not the most pleasant experience.
At this point I was done and I’d Rebecca goodbye, with many thanks for her vast help - fully expecting that I would be invited to rate her help. I was not, but, SHE WAS 6 of 5 IN HER KNOWLEDGE, CARE, PERSISTENCE AND HELPFULNESS. HOPEFULLY YOU CAN REWARD HER.
I returned a few days later and finished my Fed return without incident
My state return presented me with a question about the “amount of my RMdD that was exempt because the contribution was made after age 55 or 65 ( I don’t recall which). Used the number I could support with charity contributions from RMD and finished that way. Still couldn’t find reasoning explaining the question but wasn’t going to endure the bot help thing again.
Finally worked ok ut getting there without Rebecca wasn’t gonna be. Not the most pleasant experience.
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Very user friendly and easy to follow. I’ve been using this software for many years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock