Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Easy to use
on March 23, 2026
Posted by: Renita
Verified Purchase:Yes
I have been using this software for a few years and it’s so easy.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Speed is good
on March 23, 2026
Posted by: jimbox
Verified Purchase:Yes
Good interview taking me through at good speed. Form viewing could use some work.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Program/software update needed
on March 23, 2026
Posted by: KDB21
Verified Purchase:Yes
I’ve been corresponding with agents for many weeks now on a program / formula error that still hasn’t been resolved in the last 3 software updates. My last call was supposed to be escalated but still nothing
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistent A+
on March 23, 2026
Posted by: lepidopterist1
from Omaha, NE
Verified Purchase:Yes
As always, the software exceeded my expectations. If I had any questions, it was easy to get to the details concerning my query(s)... which also means the software was very intuitive. This year my questions were about stock and crypto investments, timeframes of, when to group and when not to. I sent my tax forms in with confidence and the IRS approved.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
consistent and accurate
on March 23, 2026
Posted by: Anonymous
from FL
Verified Purchase:Yes
Always easy to use. Added new big beautiful bill changes with no problems.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow steps
on March 23, 2026
Posted by: DPRKMR
from San Antonio, TX
Verified Purchase:Yes
Easy to follow questions with step by step instructions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good, but improve estimating next year's tax
on March 23, 2026
Posted by: WW46
from FL
Verified Purchase:Yes
Generally a very good, clear and trouble-free product.
The section estimating next year's quarterly tax was not as well developed and didn't generate as much confidence in the results.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Glitch in 2025 Software
on March 23, 2026
Posted by: Breckhel
Verified Purchase:Yes
Have used the H&R block software for many years with no issues. Unfortunately the 2025 version has a glitch when using the take a picture of more than one W2. When you click on edit to verify the info it changes the amounts to the previous W2. I ended up entering manually.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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