Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: GDH1
from Oklahoma
Verified Purchase:Yes
I’ve used your software when it was Tax Cut and never had any issues or complaints until this year. I was not able to file electronically because of k-1 QBI pass through issue with you software. It kept telling me I had to wait until software update. I waited one week and then two and it was never fixed. I finally had to drop the tax savings to file it before I left the country.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I've been using H & R Blocks program for years and am very happy with it, and they will answer your questions and back you if you're ever audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: bill22222222222222222222
from KS
Verified Purchase:Yes
F\This is my first year using HRB, I like it better than turbotax b/c it is a more friendly interface. Also, less expensive up front and the fees to file and get a direct deposit are cheaper. My returns were accepted within an hour.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Phxsews
from Phoenix AZ
Verified Purchase:Yes
I have used HR Block tax software for many years. It is easy to use and with repeated use, the software auto fills most information.
Pros: Easy to prepare
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: NaeNae1111
from Missouri
Verified Purchase:Yes
The software is easy to use. Not a fan of the subscription, I was double charged and not sure how to fix it.
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blasdell, Ny
Verified Purchase:Yes
I've used this program for over 7 years and have had no issues. Easy to follow
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tired of failures
Verified Purchase:Yes
Year after year, the upgrades fail and I have to manually go out and apply them.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JSK50
from MD
Verified Purchase:Yes
The windows version of the 2025 tax software would not install on my Windows 11 laptop. I ended up installing it on my wife's desktop computer that was still running Windows 10. Once installed, I was happy with the way the software worked.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock