Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: slosoosie
from CA
Verified Purchase:Yes
The product isn't as good as it was a couple years ago. It use to be more clear, more explanatory. It also has some misinformation. I had to go to IRS website twice to see if something applied to me.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cojoy
Verified Purchase:Yes
I've been using this program for years and no reason NOT to use it again! I don't have to even go out to purchase - as it is sent to me and I just download from there! Super easy and efficient.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: S Lynn
Verified Purchase:Yes
Less expensive than Turbo Tax. However could include large banks like Chase and wells Fargo etc to import data via login.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salem Oregon
Verified Purchase:Yes
Overall it worked well. There were not as many issues with identifying stocks that were downloaded trades from my brokerage accounts as in prior years. One company did not download but manual entry was not difficult. For the second year in a row there was an error in Oregon state taxes. I received my refund very fast but for a different higher amount. Then received a letter later showing the difference. Both last year and this year. Both times the refund was adjusted higher and not by a large amount.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Peg55
from New Orleans, Louisiana
Verified Purchase:Yes
I purchase this program every year. But, this year, the download was not great. I could not import any of my 1099 information (B, R, etc). I ended up inputting it manually and the purpose of getting this program is the ease of importing this information so I know all the numbers are correct. I'm a bit leary about manually entering 1099's.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Colorado Renee
from Colorado Springs
Verified Purchase:Yes
I have been using this software for my taxes for over 10 years.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Total Distribution Amount Was Wrong
on March 24, 2026
Posted by: Lenny124
from Little Egg Harbor, NJ
I purchase this every year but this was the first time I had a problem. My distribution from my inherited IRA was 19760. But the program kept making it 39760 for some unknown reason and I had to keep going back and overriding the correct amount.
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Same dependable software
on March 24, 2026
Posted by: rls2345
from north carolina
Still has the same format and questions. I have complained for years about being unable to select the pages printed for an individual review. H&R has still refused to build into the system a way to select individual forms to be printed for review or use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock