Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Lincoln Nebraska
Verified Purchase:Yes
You have not fixed errors on nebraska state tax rdturn forms for over 3 years. Cant electronic file state because of software problem
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mrbill58
from albert lea mn
Verified Purchase:Yes
works well since i have used the software for years, it preloads a lot of the information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ninapop
from Wall,NJ
Verified Purchase:Yes
Very disappointed . Have used for many years but Paid-for state would not load
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Last time using H&R block software to complete tax
on March 24, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
It was filled with errors and had to spend over 5 hours on the phone explaining the error, Finally got a person to create a case number, 3 escalations and finally the update was sent out on March 18th for the state of Michigan.
Not a single thank you or we're sorry
Cons: Time consuming
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Mich, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: farmer joe 23
Verified Purchase:Yes
this is the easiest to use and most helpful for the price.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus Ohio
Verified Purchase:Yes
I've been using for years and continue to be satisfied. Disappointed that IRS instructions are not included.
Pros: Easy to prepare
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Simple to use, but could have a few improvements
on March 24, 2026
Posted by: JeffJay
from Upstate New York
Verified Purchase:Yes
Pretty simple to use, but I know my Son's submission would be the most simple form. Would be nice if we could have a short path. And fyi, the photo import drops data, and I had trouble with import in general.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: NOMERRILL
Verified Purchase:Yes
Merrill is no longer supported for importing 1099's. THIS IS TERRIBLE AND NEEDS TO BE FIXED!!!!!!
AND ZERO EXPLANATION AVAILABLE FROM H&R BLOCK! TERRIBLE!!!!!!!
AND ZERO EXPLANATION AVAILABLE FROM H&R BLOCK! TERRIBLE!!!!!!!
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sonia, Social Media, March 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock