Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
Will look for a new Tax sofware for next year
on March 24, 2026
Posted by: bob076932
Verified Purchase:Yes
This is my 15th year using this for my taxes. I ahve been satisfied until this year. This is the first year I need eto file for a second state of employment. This program was completely unable to differentiate a second state employement. It was horrible.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
No-Hassle
on March 24, 2026
Posted by: Anonymous
from Columbus Ohio
Verified Purchase:Yes
Software is easy to use. It was a no-hassle process to a successful Federal and State refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
HealthCare Marketplace error
on March 24, 2026
Posted by: Bob 1212
from Colorado Springs Colorado
Verified Purchase:Yes
This is Robert I'm doing Tammy's taxes for her. I normally use TurboTax but tried the H&R Block software for some reason it entered her healthcare savings information incorrectly in the wrong place and now I'm having issues with the IRS and having to do a lot of extra work sending them changed forms!
Value
1 out of 5
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Downloading financial institutions was a simple.
on March 24, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using H&R Block program for many years now. Easy to use. I'm 80 and do my own taxes as well as my two adult children.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
First-time User is Happy!
on March 24, 2026
Posted by: CherWalk
from Baltimore, Maryland
Verified Purchase:Yes
I had never used a tax software package or filed my income taxes electronically before 2026. A friend recommended H&R Block's package and, although there were a few places I got confused, the overall experience was pretty straightforward. I feel confident that my taxes were figured correctly and the process of actually filing them electronically was simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Gets the job done.
on March 24, 2026
Posted by: Safeturf
Verified Purchase:Yes
I have used H&R software for several years now. It walks you through the process of filing your tax return thoroughly and in a logical order. I like the fact that it automatically fills in information from previous year's tax return.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
State problem
on March 24, 2026
Posted by: HR Block LAD
Verified Purchase:Yes
I was able to complete my federal but the Ohio State package I purchased would not load. I had to file my federal and after trying everything, I had to delete the software so that I can try again....eventually.
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good program…appreciate the ease of use.
on March 24, 2026
Posted by: Anonymous
from Chicago IL
Verified Purchase:Yes
I’ve been using this software for 3 years and find it very intuitive but could have some additional prompts for saving or printing returns. Would also like to see filing the state returns at NC.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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