Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Burton, Michigan
Verified Purchase:Yes
H&R Block is very easy to use. My wife has used it for about 10 years and loves it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Purchased this and then had cataracts removed from both eyes. Is there a way to change the font size? Had to get help reading parts of the text.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ram1976
Verified Purchase:Yes
I am a repeat customer and I am satisfied with the usability of the program so far it has always provided top quality results.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Average function, but no documentation for updates
on March 25, 2026
Posted by: tja99
from Illinois
Verified Purchase:Yes
Good package, but the updates, while frequent (at least for the Federal) aren't documented, so you don't know if you should submit your return, or wait until the next update. (In years past the online update page https://www.hrblock.com/tax-software/updates-back-editions/prior-year/ contained not only a link to the update, but a list of the changes/forms impacted by each update)
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve20000
Verified Purchase:Yes
Walks you through the entire process but may need to read some of the IRS documents to get detailed information. Have to go to the IRS website to download. Also has some audit support but have not used that at this point. Not sure how good that is but may give some piece of mind.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TomZ007
from Georgia
Verified Purchase:Yes
Works okay, but had difficulties downloading updates. Had to go to website to download update and execute manually
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ak
Verified Purchase:Yes
There is a problem with the w2’s. I don’t use the state forms but at the review level it wants the state, and amounts on and on. Have to return to the w2’s and clear all state information from the w2. Although the w2 may display some state siu withholding. This has happened for the last several years. I file 3-4 each year. Problem keeps repeating
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bigsby
Verified Purchase:Yes
Overall, it's a great program.
One improvement I would make is the ability (for example) the 2025 application to read a 2024 (and maybe prior years) file. The 2025 applicaton used the wrong AGI in its submission to the IRS and I had to re-install the 2024 app to read my 2024 data file to get the correct AGI for re-submission of the 2025 package.
Fortunately my server backed up the 2024 install .EXE file and I could do that.
Fortunately my server backed up the 2024 install .EXE file and I could do that.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock