Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Mark9238
from Philadelphia PA
Verified Purchase:Yes
Generally ok but this year when I sent the federal form by efile I’m pretty sure it looked like it was sent but 3 weeks later I found out it wasn’t sent, so I sent it again
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mbc43
from Richmond., VA
Verified Purchase:Yes
The software was easy to use. There was one problem. When I printed my final return, I noticed that the software had doubled my withholding. So my refund showed more than I had paid in. When I went to Chat about this, I was told to review all my entries, which I had already done. The mistake was NOT of my doing. No one could tell me how to fix, until someone suggests I delete all
My entries and start from scratch. Which I did. Finally the numbers came out alright. So after a few days of trying to find someone to help me, I finally helped myself. I’ll never know why this happened, but it came out in the end.
My entries and start from scratch. Which I did. Finally the numbers came out alright. So after a few days of trying to find someone to help me, I finally helped myself. I’ll never know why this happened, but it came out in the end.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: mate of Dave
from Baltimore, MD
Verified Purchase:Yes
This is second year I used it. Easy to complete--even with chemotherapy induced brain f
og.
og.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Union County NJ
Verified Purchase:Yes
I have used this product and it's predecessor since 1994 and never had any issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Pickleballer84
from Easton, PA
Verified Purchase:Yes
I have been using this for years and it is easy to follow and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Apec
from Maple Valley, WA
Verified Purchase:Yes
The program is generally easy to use. However, the price has recently become absurd. The company is clearly taking advantage of the current administration shutting down the IRS's recently-enacted free file program.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
No Stars
on March 26, 2026
Posted by: August01
I have used H&R Block tax preparation software for many years with successful results; however, this year, I found it very difficult to manage, with multiple unexpected diversions and unexpected shutdowns, and, most disturbing, difficulty recovering already-entered data. I ultimately finished and filed my returns; however, the orderliness and reliability I have come to expect was not there. I can't explain the change, but it is unlikely that I will choose H&R Block again - too difficult and too risky.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Caught in a loop
Verified Purchase:Yes
Got into an infinite loop while completed and program was doing accuracy tests. Read fax’s to no avail, did chat to no avail, got a person who recommended some steps which also did not get me out of the loop I was in. The loop was related to a form with last years data ant the specific field was a”reserved” field. How do you get out of such a loop? The override function did not work. That was very frustrating! At the point of electronically filing and unable to do the filing. The solution I came up with was to create a new file,re-enter all my pertinent information and thus I was able to escape that loop. It was related to previous year info for itemized data, which I did not do (I took the standard deduction last year and this year). By not using previous year information, I was able to escape the loop, and thus complete, pass accuracy checks and file electronically.
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock