Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: George Fandli
from San Jose, CA
Verified Purchase:Yes
Buyer beware. There were rudimentary bugs that left me feel there was no QA done for this software.
For example, I have 2 dependents. Then I edited the second dependent and clicked save, the first name of the first dependent was populated as the first name of the second dependent.
Major issue with W2. After entering the 3rd W2, the income of the first W2 was zeroed out. When I went back and tied to fix the first W2, after I clicked save, the income from the 3rd W2 was populated in place of the first W2. I have zero trust in this software and will never buy it again.
For example, I have 2 dependents. Then I edited the second dependent and clicked save, the first name of the first dependent was populated as the first name of the second dependent.
Major issue with W2. After entering the 3rd W2, the income of the first W2 was zeroed out. When I went back and tied to fix the first W2, after I clicked save, the income from the 3rd W2 was populated in place of the first W2. I have zero trust in this software and will never buy it again.
Cons: Time consuming
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
George, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software for years and is very satisfied!
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Cal61
from Columbus, OH
Verified Purchase:Yes
I have been using the product for several years and I am very happy with it.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: sepg
from Ferndale WA
Verified Purchase:Yes
The product I finally chose included the features that I needed and imported my data from last year's H&R Block product without issue. It was difficult to choose what level product to use this year, however. There was conflicting information online and the description of the product in the store was minimal. I used to receive a discount offer by mail but did not this year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Unprintable
from Elk Grove CA 95757-5916
Verified Purchase:Yes
I can't print my forms from your software. First year this has happened to me!
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TALLCOACH LTD
from AR
Verified Purchase:Yes
I have used HRB for well over 15 years and it gets better, even having to quickly adjust its software to IRS changes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: another unused name
from AZ
Verified Purchase:Yes
Program worked well and was easy to walk through. Still have an issue with getting software updates from the program. Always have to go to the web site to get updates. This should be easy to fix.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Blayer
from Woodstock il
Verified Purchase:Yes
Had a problem with state. Kept saying i had to change figures, but they were correct.
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock