Product is easy to understand and provides excellent results.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
No trouble with taxes. Went smoothly. BUT I sure would like the font in the program to be BIGGER.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Much improved over last year. Need to make it easier to enter IRS generated 6 digit PIN. Shouldn't have to hunt through menus to find it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Very thorough. Some of the links to "help" etc are a little hard to follow.
The efile could use some help. For instance. All necessary info such as pins should be requested before the final submission.
One other item is having to go through each line item of a financial report received from a broker is very tedious. Could offer a approve all function
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
The downloaded info has to be deleted and startedm
on March 26, 2026
Posted by: Marydb
from Ma
Verified Purchase:Yes
Horrible! 2 buys of software. No good first and my 2nd fed state freezes after each entry so I have to hpely save and restart. It’ll be a miracle if I get taxes done correctly. SOFTWARE GLITCH AND ALL DOCUMENTED.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
WORKS GREAT FOR FEDERAL TAX. A FIVE STAR RATING ON THAT. DOES NOT WORK AS WELL FOR STATE TAX--DOES NOT SUPPORT SOME BASIC FORMS, BUT DOES GIVE A RESONABLE BASELINE FROM WHICH TO PROCEED ON VIA OTHER MEANS.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
The review would have been a "5" but for years your Mac OS version will not allow updating from within the software. Instead - I need to go to your download center (outside of the software), download the update, and install. This is a hassle. Can you get that fixed for 2027 (2026 tax year). ALSO, the download of the PA State version required a call to the Support desk and a workaround to ge that installed. Again, please fix this for 2027 (2026 tax year)
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I had trouble installing the software. It would not even update the software. Every time I tried, it told me it could not because it could not close the program. And though I bought the Deluxe Plus State version, it would not allow me to use the state program without buying the state software again. I have lost more time and been more frustrated by your software than anything I have used in years. It seems to be time to go back to TurboTax.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.