Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
3
not good on the amended filing
on October 2, 2026
Posted by: Anonymous
from New Jersey
satisfactory initial filing experience
quite bad amended filing experience
horrible AI - failing to understand questions and giving bad advice
but VERY GOOD human phone assistance - would not have been able to do the federal without him!!!
NO SUPPORT at all for state amended filing though
quite bad amended filing experience
horrible AI - failing to understand questions and giving bad advice
but VERY GOOD human phone assistance - would not have been able to do the federal without him!!!
NO SUPPORT at all for state amended filing though
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, October 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nyc
Verified Purchase:Yes
used this for many years. linkage between fed and some states isn't perfect (e,g, trust gross income doesn't carry over from fed to NJ), but of course the correct amounts can be entered manually where necessary.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, October 2, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stockton, CA
Verified Purchase:Yes
I've used H&R Block for over 30 years. Can't get a better, easier application to do your income taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, October 2, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wilton, CT
Verified Purchase:Yes
Been a long time user. Happy with its ease of use and functionality.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, September 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Poor Software
on September 28, 2026
Posted by: GorboOscar
from Morrow Ohio
2023 Ohio two school districts one taxing e filed
Ohio proration skipped 2nd non taxing school district
Ohio Tax department caught,
Your software allowed multiple school districts prorations.
it failed with one taxing one none taxing school distrct
it failed with one taxing one none taxing school distrct
OHIO audited it responding due today.
You allow multiple school districts with dates of residency
Yet me e-filed return didn't allocate
Hours wasted responding to Ohio TAXATION people
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, September 30, 2026
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great program, except at the very end.
on September 28, 2026
Posted by: 25Tax4Ron
from Las Vegas - NV
This is my first time using HRB software to file my taxes. Everything went smoothly, except at the end, within the 'Electronic Filing' section under the 'File' tab. The 'Next' button wasn't highlighted in green, and it didn't let me actually file my return without manually going to the next sections, called 'Filing on Paper;' 'Wrapping Up' and 'Finished.' I found it a bit unnerving, so I hope this issue is rectified before I have to use their program for the 2026 tax year.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, September 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MawMaw Karen
from North Carolina
Verified Purchase:Yes
My 11th year purchasing from you folks. Super easy and can file with confidence.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, September 28, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nj
Verified Purchase:Yes
I've been using HRBlock for many, many years. While still very useful as-is, it has essentially remained stagnant and is in need of significant upgrades. The most annoying thing is that one cannot trace the source for every field. The program collects your information and auto- fills many fields but does not always give the ability to trace them back to their sources. I expect AI tools to quickly surpass the features in common tax software apps in the upcoming years.
Also, when filling mult-state tax forms it might double count income from the W2 forms. Overriding makes the forms ineligible for e-filing.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, September 28, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock