Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Midwest
Verified Purchase:Yes
The program makes the chore of doing taxes tolerable. I especially appreciate how they make it so much easier when you use it year after year. The process of bringing everything from the previous year onto the new year makes life so much better.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sycamore il
Verified Purchase:Yes
I use H&R every year, but last year I used it on a different computer. I was not able to retrieve last year's return. I also tried the planning for next year and it had limited options.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Have used h&r block tax program for about 10 years always works for me
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Difficult to navigate and fix after rejection
on March 26, 2026
Posted by: burnedout
from salt lake city, ut
My electronic return keeps getting rejected, but the reason is vague and I'm unable to find or correct the fields that are the problem. Hour wasted trying to figure it out... not intuitive or easy by any definition.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
HRB Deluxe is very easy to use in my circumstances. I submitted both my Federal and State returns the 2nd week of March, and have already received both refunds. There is one thing I have run into each year since I retired ... during the data input process I am not asked to "Enter the value of all my traditional IRAs as of Dec 31, 202x". This is Line 6 on Form 8606. I am only asked for this input when the Audit Risk runs right before e-filing Federal. Why am I not being prompted for this input during the initial data input process?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I find the program reliable and easy to follow and imports my past tax info in an apprpriate manner.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: AwH53
from Texas
Verified Purchase:Yes
Easy to use. I switched from Turbo Tax due to the Microsoft 11 requirement. Easy info transfer
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Maryatthess
from NJ
Verified Purchase:Yes
Error on the 5329 form. Data is not totaling and carrying over to the 1040. In 2024, this worked. Reported and had no resolution. Had to override fields and then could not file electronically. Spoke to three people (all polite but could not help). One had a child or something in the background which is not professional.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock