Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: picklebill
from Wilton, ct
Verified Purchase:Yes
I have had some problems with your software. First of all, it only works with my newest computer. But my newest computer doesn't work with any of my printers, so I can't easily print a backup copy. So I didn't print last year's return. I filed last year. When I installed this year's software, it was unable to read last year's tax file so I had to reenter everything. Also the file had been corrupted and I could not read my AGI and am unable to file electronically.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxpayers Opinion
from Old Bridge, NJ
Verified Purchase:Yes
Software works fine. Not happy that I not only have to pay for the program to file a tax return but that you also charge to file the return with the state. The program should at least come with both Federal and State free files, not just Federal free files. Imagine that hard working Americans not only have to pay taxes, but they also have to pay to file a related tax return which may result in additional taxes due. It's a disgrace that companies like you were against the IRS idea of free file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: UnluckyDucky
from Aurora, IL
Verified Purchase:Yes
I was mostly through the data input when the projected refund dropped by thousands of dollars. I went back over each entry and the program had changed the address on my husband's W-2 as well as the dollar amounts some of the lines. Even after the Help Desk escalated the case and I downloaded the update, it still dropped some of the data I had entered. I was able to correct it and submitted my taxes. I will think twice about using that software again next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Manteno, Illinois
Verified Purchase:Yes
Have been using this software for many years, works well and is trusted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Jim7977
from Baldwinsville, ny
Verified Purchase:Yes
I have always used h&r block software for a reason. I have to say that I tried the online version and would rate that a 2 out of 5. I ended up redoing my taxes on the software version.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Jim, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Maryland
Verified Purchase:Yes
I've been using H&R Block tax software for years! It makes a seemingly complex task really easy!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Louis, MO
Verified Purchase:Yes
Very user friendly. I've used your software for many years. I especially love that I am able to pull in the previous year's information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Podunk, SD
Verified Purchase:Yes
The program worked well with our retirement accounts and investments. Form 1040 1-A was filed correctly.
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock