Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: howlinrub
from New Orleans, Louisiana
Verified Purchase:Yes
I am very pleased with this product as it is very easy to use and allows me to complete my own returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: AMSR25
from San Antonio, TX
Verified Purchase:Yes
Someone dropped the ball regarding importing 1099-Bs from Merrill. This will need to get addressed next year or for the first time in probably 2 decades I may have to switch. I am now an active option trader so very important.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bossman44
Verified Purchase:Yes
My return keeps getting rejected. Very frustrating experience. Have used this for 5 years and first bad experience.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Winter Haven Florida
Verified Purchase:Yes
I have been using H R Block software for a number of years, and continue to be pleased. It is easy to use, reminds me of things that I need to consider, and makes electronic filing easy. I get my refund in seven days.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Lm1944
from Michigan
Verified Purchase:Yes
Program is not easy to navigate. Instructions/directions in many interview questions aren’t simple - needs some tax experience and not for first timers. I needed to submit form 5329. The program said no problem, but the IRS REJECTED IT three times. And the directions for that form were inadequate. Did not clarify the need to enter IRA as unqualified. Probably will go back to TurboTax
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Howell,Mi
Verified Purchase:Yes
I have used this program for many years and had no problems, this year the problem I had was with the efile for my state return which evidently did not go through,so now I have to either try retrying the efile or do it manually!
Pros: Easy to prepare
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Seems you get what you paid for, i liked TT better
on March 26, 2026
Posted by: S__S
from San Jose, CA
Verified Purchase:Yes
Pros - Price, Decent functionality
Cons - BAD UI, on laptop w/ Windows 10, fonts in working main frame are toooooooooooooooooooooooooooooooooo SMALL, if we increase font, there's NO SCROLL BAR at bottom to slide right or left to reach "NEXT" etc buttons), Review section is too bad, can't differentiate why something is prompted by tool for us to check/review, no explanation given, For "Qualified Dividends", doesn't even ask us to find pro-rated dollar amount for state specific dividend), Overall, it's okay for basic functionality and filing return electronically but TT is better (UI, prompt, details, explanation.. etc)
Cons - BAD UI, on laptop w/ Windows 10, fonts in working main frame are toooooooooooooooooooooooooooooooooo SMALL, if we increase font, there's NO SCROLL BAR at bottom to slide right or left to reach "NEXT" etc buttons), Review section is too bad, can't differentiate why something is prompted by tool for us to check/review, no explanation given, For "Qualified Dividends", doesn't even ask us to find pro-rated dollar amount for state specific dividend), Overall, it's okay for basic functionality and filing return electronically but TT is better (UI, prompt, details, explanation.. etc)
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DVader1977
from Missouri
Verified Purchase:Yes
The product loaded easily and without a hitch. Annotations, in general, are fair to vague so that if you don't understand the meaning of the item you won't necessarily be enlightened by the explanation. Also, my brokerage account detail information is always brought over by TurboTax, but only summary information is brought over by HRB. I eventually made it through the tax return, but it was an ordeal!
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock