Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Rob in Ohio
from Hilliard Ohio
Verified Purchase:Yes
For the second year in a row my return was delayed and I received a letter from the IRS. Both years, your software didn't send the 6198 form, even thought it shows up in my saved return AND the send batch.
Each year I have to find an office service and pay extra money and time due to the failure of your product.
You have not empowered your support people to make this right, so I am stuck with the choice if I should continue to use your product after 15 years of loyalty.
Each year I have to find an office service and pay extra money and time due to the failure of your product.
You have not empowered your support people to make this right, so I am stuck with the choice if I should continue to use your product after 15 years of loyalty.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your feedback, Rob. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Posted by: NealD1
from Texas
Verified Purchase:Yes
I’ve been using this software for many years and haven’t had any problems with the returns. Would be better if a Linux version was offered.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skiter
from Idaho
Verified Purchase:Yes
I like this better than Turbo Tax and think it is very good software.
I really wish additional State forms were CHEAPER for someone who Already bought the Deluxe package.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Germantown, TN
Verified Purchase:Yes
I have been buying/using this tax product for at least 5 years (and sharing with my children) and we are all very satisfied with the results! By answering questions, it leads us in the right direction for a correct filing with the best refund (if applicable).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Senior Taxpayer 2026
Verified Purchase:Yes
I was able to complete federal plus state returns and submit submit electronically.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeh001
from Chattanooga tn
Verified Purchase:Yes
Your software had a glitch that summarized my short term gains, but did not allow the review of the individual trades. When I called for help, the individual blamed the broker, but all the information from the broker was in the software, it just wasn’t processed to the summary.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
[Reviewer Name], Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bradenton florida
Verified Purchase:Yes
Saves me time and headaches from where to put this and that. I have a complex return and HR block is makes easy.
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Joji
Verified Purchase:Yes
I have been using your tax software for many years. Probably before it got named tax cut. I used it again for my 2025 returns and it went fairly smoothly. One thing that always happens every year it gives me a warning at the end that if someone has died then you need to do these other things. But there’s nothing in my form that says anything about anybody being deceased. I also had to look at my saved 2024 return to see how or where the estimated overpayment of taxes would be. It didn’t come up automatically as it should because that particular function was used last year also.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock