Been using this program for 12 years and have not had any issues with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
It works and keeps me from missing out on all the tax entries. Charges way too much for the state option.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Works fine but tired it cannot find my files using your browser function.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Love the Federal but the State (CO) is not great. State is difficult to use for donation, credits, and ancillary forms needed. Furthermore, so many things have to be copied and included that I simply avoid and mail the form (and inclusions).
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Will not let you efile the state form, have to mail it in, the last two years have had to print and mail
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
It is for the most part easy to use but the lack of clarification in some parts were confusing. I have been using the software about 15 years
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!