Great easy to use process with one exception. The import of 1099-B entries limit is way to small. Also for entries that are imported it would be more efficient to have a list with a check box to accept imported entries without have to page through the underlying detail pages.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Software worked but...when I tried to retrieve my finished returns to print out the forms for my records it kept giving me and error message and I chatted with a AI rep and a human rep and the human ghosted me and now I'm stuck with no records.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We did get refunds from Fed n State. Program price is getting a little too high
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Never a problem, imports flawlessly, efile is a breeze.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!