Your review requests make me go public with my comments, so I can't be candid and tell you what I really think.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Had problems with the software but after four calls and your tech team working on it, it was resolved with an email sent to me with instructions on how to resolve the problem. Finished my taxes, submitted them, and just received both State and Federal Refunds. Thanks!
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It did the job for me with no major issues. Some of the complexity has left my filing so not an extreme test.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The software is easy to navigate. The features meet all of my tax filing needs. Importing tax data from the prior year is a time saver. I only use the Federal version because the state of Ohio has its own online filing website which is easy to use. I have used this software (also its predecessor TAXCUT) for over 30 years
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
new user after turbo tax went to windows 11 on the pc ptatform... not easy to move from screen to screen, but maybe need more experience w/ the program? filing was quick and i got a state refund in 2 days!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!