Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Best there is!
on March 27, 2026
Posted by: RG53
from Idaho
Verified Purchase:Yes
I've used H&R program for years and will never use anything else. Easy to use with great directions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Glitch
on March 27, 2026
Posted by: Anonymous
from Nj
Verified Purchase:Yes
Bought as I have over last 8 years. This year my federal medical deduction didn't transfer to my state return. Thank God I always double check.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Stan, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Could Use Some Program Fixes
on March 27, 2026
Posted by: Anonymous
Verified Purchase:Yes
I was not able to bring forward all my 1099-Rs so I had to manually reenter them. Then, when I changed an address it kept changing the federal withholding to an earlier entry. I finally had to delete all 1099’s and again manually reenter them. Also, I wish the program would prompt me to update the program prior to paying for a State filing fee as it results in multiple charges. It eventually gets remove but it’s frustrating. Seems like this year did not go as well for me as earlier years
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Longtime user
on March 27, 2026
Posted by: BWN66
from NW Arkansas
Verified Purchase:Yes
Have used H&R Block software for more than ten years. It’s always performed smoothly.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
5329 error
on March 27, 2026
Posted by: NiSP
from Florida
My e-file was rejected due to an error in your software handling of form 5329 when requesting a waiver. The error does not show up in the accuracy check nor is there any way to correct it
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on March 27, 2026
Posted by: Anonymous
from Greeneville TN
Verified Purchase:Yes
I bought this last fall from special rate previous user. It's easy to use, plug in the information and follow the program. I usually have to pay in each year but every one i know gets money using CPAs.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Program for taxes.
on March 27, 2026
Posted by: Anonymous
from Cincinnati, OH
Verified Purchase:Yes
I have been using H & R Tax programs for at least 15 years and will continue using them in the future.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax return submission communication was excellent.
on March 27, 2026
Posted by: John567
from PA
Verified Purchase:Yes
Software downloaded and worked well. Note PA State return: Schedule D did not contain or reference the related detail on the Schedule D worksheet (individual sales). Digital Asset receipt/sale question was not asked in the PA State interview. Answer did not carry forward from the Federal Tax interview.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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