Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Works flawlessly
on March 28, 2026
Posted by: DL55
from Milwaukee, WI
Verified Purchase:Yes
I have been using the H&R Block software for a long time. Always works flawlessly. I plan on using this product in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love this software
on March 28, 2026
Posted by: Tuxedo Cat
from Florida
I don't know how many years I have been using H&R Block software - 15 at least. Obviously I love it. What I probably like most about it is the helpful questions and explanations along the way. I feel very comfortable that my taxes are completed properly. I have used different versions along the way from Basic to the Premium with business and state and have been extremely happy with them all.
You will be glad you used this.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on March 28, 2026
Posted by: Dan 70
from Maine
Verified Purchase:Yes
Bought the other day very happy with it easy to use
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
it worked.
on March 28, 2026
Posted by: sallyooze
Verified Purchase:Yes
I was able to generate and file my returns. Navigation from one part of the "interview" to another and to the forms not always very easy.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Sally, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Fed and State Comments
on March 28, 2026
Posted by: Anonymous
from Spotsylvania, Virginia
Verified Purchase:Yes
The Federal program worked fine. I thought the planning tab could have been more straight forward, e.g., after forecasting 2026 total AGI, simply provide a forecasted tax as the amount needed to withheld in 2026.
I thought the State program should have included: a computation for the under withholding penalty and a 2026 planning tab.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Kalb, thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Peasy
on March 28, 2026
Posted by: Taxpayer 71
Verified Purchase:Yes
I have used H&R Block software for years. It is reasonably priced and effective. Reading the tax manual is not required and taxes are filed online: no trip to the post office required. The processing of the tax form is tracked.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
AI worse than useless
on March 28, 2026
Posted by: Frustrated 49
Verified Purchase:Yes
Ok if you don't need help but AI worse than useless
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works great, font size too small
on March 28, 2026
Posted by: KenWW
from Rockwood, PA
Verified Purchase:Yes
The product itself works great. However, the font sizes used is too small for me making it difficult for me to use, and I don't see any way to adjust that from within the application.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Ken, thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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