Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: VikL
Verified Purchase:Yes
Not very user friendly. Support is totally inadequate. Could not download 1099s from one of my financial institutions.
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rikk52
from Massachusetts
Verified Purchase:Yes
I've been using Turbotax for years and it has become more difficult to use each year. This year it required an upgrade of software that my Mac computer couldn't download. So my choice was to buy a new computer or try another tax preparation service. I read reviews for the H&R program and it seemed in line with others and it ran on my current computer. So I gave it a try and it worked fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good but too many late federal program updates
on March 30, 2026
Posted by: Anonymous
from WI
Verified Purchase:Yes
I have used this software for several years and have mostly been happy with it.
However, I was charged twice for a state e-file this year.
There are also several updates to the federal program after filing, and the state program always seems to be delayed until late January.
However, I was charged twice for a state e-file this year.
There are also several updates to the federal program after filing, and the state program always seems to be delayed until late January.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: David44149
from Cleveland, OH
Verified Purchase:Yes
The software works well and can walk you through filling in your tax return with prompts to help you remember items that you need to include. My biggest complaint is the check did not accept all my revisions despite repeated attempts.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: there is no name
from Ohio
Verified Purchase:Yes
I have been using H&R Block for the last 15 or more years and i am very satisfied with their product, although
it's getting more and more expensive but still a better product than any other;
it's getting more and more expensive but still a better product than any other;
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lin2454
from Tx
Verified Purchase:Yes
Not up to par. Missing calculations for quarterly payments. Too many updates for the Federal level. Seems like program being released incomplete
Cons: Hard to prepare
Value
3
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
If you have all your necessary income tax documentation the H&R Block product is easy and straightforward to use. I originally started using it when my former tax preparer retired and suggested that I try it since I am an obsessive record keeper.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LCSTAUF
from Ohio
Verified Purchase:Yes
I purchased this as I had done for several years and had a problem that prevented me from filing my taxes. I was not contacted by specialists as promised and was left out in the cold for an extended time. I am not pleased with the lack of attention rhat I was given and I may go to TurboTax next year.
Pros: Maximizes refund
Cons: Hard to prepare
Value
1
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock