I keep using this software because its so easy to import previous year data. Good solution if your situation isn't complicated. Not that helpful if you have a bunch of tax questions.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
The program was simple to follow, but we did not like the fact that after preparing our taxes and attempting to file electronically, there was an additional charge for filing our state taxes. You charge for purchasing the deluxe federal and state tax program and then charge almost as much for filing. We will not use HR Block in the future if this is how you manipulate obtaining more money from your customers.
I've used H&R Block software for a very long time. This year has been frustrating. The update they have gets stuck and won't update. I thought it had at one point and went on to do my taxes. Everything was complete and then filed. Low and behold when I come in to finish up after IRS acceptance I have to do an update again only ITS THE UPDATE I THOUGHT HAD INSTALLED. So the question now is... Is my tax return properly completed? UGGGGG