The software prompted me to review items and put down deductions that were considered part of my refund, as well as prompting me to not forget any category. I used H&R Block software for 3 years.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I have used this for myself and my daughters for several years after switching from Turbo Tax. It's less expensive, easier to use, and I feel more comprehensive.