Frustrating - It would not allow me to put St. Louis as my city, kept saying I had to start with a letter and not a space. Tried it 4 times with same result. Had to resort to me post office district area name.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
H&R Block’s 2025 tax software stands out because it blends an intuitive, interview‑style workflow with strong accuracy checks, robust form support, and multiple layers of expert guidance—making it easy for both casual filers and more complex taxpayers to complete returns confidently. It’s consistently praised for its clean interface, reliable calculations, and flexible support options, including access to tax pros when needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
There was a very vexing bug in the 1099-DIV section. The sources were imported from last year's return. I would put in some 2025 amounts and then later when I returned to the same screen, the data was moved around, with different amounts assigned to different sources. I deleted it all and started again, and that seemed to help.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The majority of my returns were pretty easy to complete, but the software gave me incorrect information on declaring the money I paid in estimated taxes to the state, causing an error on my return. The state caught it and increased my refund, but now my return is incorrect. I've emailed about the problem and have not gotten a response.
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Worked well enough. It would be nice if last years figures were displayed on screen in the same area I’m working on as I’m entering this years numbers, so I can see how they compare as I work on the return.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!