Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,388 Reviews)
Open Ratings Snapshot
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
4 out of 5
4
Software Quality has Slipped
on February 19, 2018
Posted by: Grampsh
This is the third year I’ve used this software.
It crashed often. I was almost ready to use another vendor’s product before I finished the tax return.
It based it’s auditing of my charitable contribution % on my adjusted income instead of my gross income. I had to manually eliminate deductions to reduce my contributions enough to stay out of the red on the audit. This adjustment reduced my refund.
I have a side self-employment job and it handled the schedule C okay with two wrong assumptions. I receive 1099s from the companies I do work for. It assumed I was a material owner in those businesses. It was not intuitively obvious how to change the box for material owner to no.
Second, it warned that I would not have enough taxes to cover my estimated 2018 self-employment income (which it never asked me). It used my net 2017 tax liability amount as my 2018 taxes, which is $1,500 less than the actual taxes. I was not asked if I will have enough taxes taken out from my other income to cover any 2018 self-employment income taxes.
Pros: Easy to install, Easy to import
Cons: Doesn't maximize refund, Hard to fix issues
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
the program has all the forms i needed
on February 19, 2018
Posted by: CAL 526
I HAVE BEEN USING THE H&R BLOCK TAX SOFTWARE FOR YEARS. I WOULD SAY I WILL NEVER CHANGE. IT ALWAYS GIVES ME WHAT I NEED.
THANKS GUYS KEEP UP THE GOOD WORK
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
"Yes and no" review
on February 19, 2018
Posted by: Barb30
Expected state cost to have been included in deluxe edition. Having been a Block employee until this season, the software was fairly easy to use. Not sure a novice could use it.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Some difficult features
on February 19, 2018
Posted by: Chazbo007
Everything went well until dealing with investment pensions, rollovers and minimum distributions. The section isn't very helpful in determining how to deal with each individually. Instead, all must be grouped together and then you're on you own figuring how to deal with each. I finally got the program to work as needed but it was very time consuming.
Cons: Time consuming, Hard to fix issues
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
great features
on February 19, 2018
Posted by: EHW84
I AM VERY HAPPY THAT I BOUGHTTHIS YEAR'S EDITION. I BUY H&R BLOCK EVERY YEAR
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy
on February 19, 2018
Posted by: billybobdebbiesue
from Waco, TX, USA
very easy to use all you need is the ability to read
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
wow
on February 19, 2018
Posted by: FISHIN 18
BEEN USING TURBO FOR MANY YEARS AND OUR SON MENTIONED YOU GUYS, WELL I'M SOLD PROBABLY WILL NEVER GO BACK TO TURBO, THANKS FOR A PERFECT JOB
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great service
on February 19, 2018
Posted by: DBick
Easy to follow and easy to understand what is needed.
Pros: Easy to install, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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