Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: LarryBookman1
Verified Purchase:Yes
The H&R Block Software that I used to prepare my tax returns this year was very easy to use and provided very helpful online assistance. I was very pleased with the how quickly I was able to finish my entries and accurately finish the process.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westminster, CO
Verified Purchase:Yes
I have used this for several years and always get taxes done quickly for the entire family.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Xman1967
from Oregon
Verified Purchase:Yes
State function was poor due to little explanation as to what the form was requesting. The program also doubled my mortgage interest which doubled my refund. I knew it wasn't right and found the issue, but this is a tough form to fill out and people with limited understanding of the returns will struggle with these programs.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Frustrating, not 100% confident in their process
on March 30, 2026
Posted by: BaKl
from Colorado
Verified Purchase:Yes
It was relatively easy to enter the data, but I was unsure if the right information was going into the right place. Some questions were not clear enough. It also did not update immediately when amounts were changed. I kept having to go back to the beginning and start all over on some sections. Often when I just wanted to go back one page, it would take me back to the beginning of the section and I had to enter all the data again. That was frustrating.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Yukon,Oklahoma
Verified Purchase:Yes
I have had it only a few days but I like it. I wish it would give you errors before the final check b
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hicksville, Ny
Verified Purchase:Yes
I wrote this last year and nothing has changed. Every page in the program has a title. Why can't the "Take Me To" screen list all those titles? Clicking on a "Take Me To" item will, in many cases, take me to a page that is 3, 4 or more pages away from where I want to be. "Take Me To" needs to be fine-tuned. This is the last time I'm going to write this. I never get an acknowledgement or an answer. Apparently, you don't read these these ratings or you just don't give a darn!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Squinting
from Texas
Verified Purchase:Yes
Please have BIGGER FONTS. Hard to read all the fine prints.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Pawpaw911
Verified Purchase:Yes
I bought this and prefer to have it downloaded on my computer. It was pretty easy to do.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock