I have used this software for a lot of years. It is consistent and easy to use, most of the time. One improvement would be to allow scanned PDF documents be attached for E-filing. When you have to include extra documentation with your taxes, it is best to mail it all together. It would be much better to attach the needed PDF files and E-file. Also, the final instructions that print giving you filing instructions don't include instructions to include the needed special documents that you need (but were identified in your programs audit check). You also don't make it clear how to attach 1099 forms or W-2s (paper clip, staples etc.). Spell it out for folks.
Pros: Easy to install, Easy to prepare, Easy to import
I have been using H&R Block for many year. It has helped me through my own taxes, plus the estate taxes for which I had responsibility some years ago. Now as I transition again in life, it still is easy to use and explains everything I need to know.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I've used Turbo Tax in the past; however, since money was tight this year, I decided to give H&R a try. I am very happy with my decision. It was easier to use and very user friendly.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast