I have used their software for over 10 years and always find it straightforward. They ask good questions to help make sure I don't miss anything. Not had any issues or inaccuracies.
Pros: Easy to install, Easy to prepare, Maximizes refund
Great program but needs to provide an individual, linked itemized list popup for each calculated field instead of the current method of one popup with a vague list of line numbers on some form or another.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I switched to H&R Block over 4 years ago after Turbo Tax's navigation got confusing and there was no access to free help. I like this software which is much easier to navigate and get the detailed explanation when needed. I like the free audit support if I need one. One thing I don't like is that the printer setting gets reset each time and I need to set it every time I print. It will be nice if the printer setting stays until the end.
Program does not separate brokerage info by acct no., but needs to. I am executor for an estate--a separate tax filing--but both personal and esate are lumped together. I am then left with the task of sorting what info goes where. I am told turbotax takes care of this automatically.