Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
5
Worked Great and Easy to use
on April 3, 2018
Posted by: Gary T
I have been using this software for many years and am always very happy with it. It works great and is very easy to use. I was a little disappointed this year that the final version didn't come out until well into April, but that is the fault of our government and I filed without the last update.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Can't Update
on April 3, 2018
Posted by: Unhappy in Austin
I installed then tried to update before proceeding, but the program would not update. I proceeded through my return - no problems - then saved and tried to update again. No change - tried the on line advice - Disk Utility etc. no luck. VERY FRUSTRATED CUSTOMER !!
Pros: Easy to install, Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Something Very Wrong With 2017 Software!!!!!!!!!!!
on April 3, 2018
Posted by: Skinum
When I tried to print out my returns it cut of the bottom of the pages, or printed extraneous lines all over the form.?
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
do not like
on April 3, 2018
Posted by: not fan of software
have used other tax software in the past and I find this one to be the worst of all the ones I have used. I needed to delete a copy of a form , would not let me delete even though no info on form. It does not let me flow my info in on a smooth bases. Always having to jump back to check on info, not very informative on the forms I used. and do not feel it is very user friendly. I have done taxes several years mine and others, if I did not know what forms to use and what they needed for info would have been lost. I feel a inexperience person on taxes our some one who just started doing there own would have been lost.
Pros: Easy to install
Cons: Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Upset with conflicitng results of Minn. return
on April 3, 2018
Posted by: Steve671
I completed my State of Minn return after an update from H&R. My return showed a balance owed of $785 which seemed reasonable. I did not file or print until after the second update which then showed $2,173 refund. I printed and filed. A subsequent update showed a balance owed again $785. I had not changed any entries. Now I have to file and amended, not good
Pros: Easy to install, Easy to fix issues, Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Another year done
on April 3, 2018
Posted by: motters
I have been using H&R Block software for the last 3 years. Much easier and more thorough than the others. Great product - thank you!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Program
on April 3, 2018
Posted by: BLES15
Quick and easy - was able to complete my taxes without much fuss. Really appreciate the ability to load in last year's data. Helps me to make sure I have everything covered.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Incorrect data and calculations
on April 2, 2018
Posted by: Warren2018
Do not use this software! Used it last year and it did a fine job. This year, with over $40,000 AGI, H&R Block Deluxe comes up with us needing to pay $0, that is zero, in federal taxes. And, trying to e-file, it automatically put in our 2016 AGI as over $15 million dollars (I wish) and would not allow me to change it to the correct number. So, now I don't trust anything it did and will have to re-do my taxes by hand. I found no way to contact them about this, not a phone number, live-chat, or email address. It was a waste of money and time. Be warned!
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock