Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
4
TC
on April 4, 2018
Posted by: Capy
I really like the idea of them sending this out early. The one thing I didn't like was the survey section that came up right after you start doing the tax return. It was most difficult to get past it.
I was told that H&R Block software was easy to do. Disagree. I found the pages to insert information needed very awkward to use. The BIGGEST issue was the fact that Social Security does not provide a Federal ID; therefore, the box was left blank. Because the box wasn't filled in, we were not able to file as an e-file. We printed out the many, many pages and will have to send the tax return ourselves. Very, very disappointed. Will not use your software ever again, never, never, ever.
Cons: Time consuming, Hard to fix issues, Hard to prepare
Next year include another line that tells what amount of deductions you would need to not itemize and adjust it as you add deductions. It would have saved me a lot of time to not put in deductions and just use the standard deduction
I like the update from prior year, which expedites completion of return and forms (e.g., carryover amounts). Some fields are a bit confusing, especially on Form 4835 where income or deductions do not fit into white boxes thereon.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
A little disappointed that not all forms were available in February but worked out OK as didn't receive all my needed info until March!! Pgm worked very well.
I WAS NOT THRILLED FROM THE TIME I DOWNLOADED OVER INTERNET UNTIL I WAS FINISHED. I FOUND YOUR SYSTEM DIFFICULT TO NAVIGATE AND WITH POOR INSTRUCTIONS TO FIND SPECIFIC ITEMS. THERE WERE PAGES WHERE THE INSTRUCTIONS SAID TO SCROLL DOWN TO FIND WHAT I NEEDED BUT THERE WAS NO WAY TO SCROLL. I HAVE BEEN USING H&R BLOCK HOME SYSTEMS FOR MANY YEARS AND ALWAYS WAS VERY SATISFIED. I HOPE THAT MY PROBLEMS DIDNT COME FROM MY ADVANCED YEARS BUT I DONT BELIEVE IT DID. I HAVENT DECIDED IF I WILL USE YOU NEXT YEAR OR NOT.
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to install
Even though the nature of my income changed, it was easy to navigate the program with those things that were new to me. Taxcut makes the difficult task of preparing taxes much easier.
Pros: Easy to install, Easy to prepare, Easy to import, Fast