Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,388 Reviews)
Open Ratings Snapshot
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
1 out of 5
1
Most frustrating year ever using HR Block
on April 7, 2018
Posted by: fsutroy
Used HRBlock for 6 years and this year was excruciating. AGI would not transfer (had to override program). Previous 2016 software info would not transfer until I had to manually find it. I do not recommend!
Pros: Fast
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
understandable tax preperation
on April 7, 2018
Posted by: Sad2017
Used H&R Block for years, worked well, Except this year! Printing tax forms was impossible. Wouldn't print forms correctly, stopped in middle kept printing same forms,and others not at all.Couldn't use E-file had to mail taxes. Never knew there was a limit to w-2's for e-file can't have more than one job on a joint filing. Didn't get my money's worth this year !! VERY DISAPPOINTED THIS YEAR!! I don't recommend 2017 program. Yes, checked everything on my end was updated.Only way I got it to print was to print each form separately one side!!!
Pros: Easy to install, Easy to prepare, Maximizes refund
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easiest & Safest
on April 7, 2018
Posted by: Jebear
I have been using H&R Block Deluxe tax software since it was first introduced around 1995. I do taxes for all my family members so it gets a lot of use. I have never had a problem or an error with this software. I know the competition has had some errors in their calculations. I highly reccomend H&R Block tax software.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I'm confused !
on April 7, 2018
Posted by: You do not like my entry
Concerning Illinois Form 1040, Line 5, the amount you entered is considerably less than what I would expect, and I can't find any indication of where it came from. I have searched through all the material that you make available, and cannot find out how it is calculated.
Pros: Easy to install
Cons: Hard to fix issues
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
East taxes!
on April 7, 2018
Posted by: BOGEYB
This is a very easy way to do and file your taxes!!
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Does not handle deceased taxpayers quite right
on April 7, 2018
Posted by: Pablisimo
I have used H&R Block tax software for years and am very pleased with it in general. This year I had to file for my deceased father and while the software handled most of it there were a few things it didn't do right. First off it will not electronically file the return and provides a meaningless reject reason. Switching to paper filing, it does not provide specific instructions on how to complete and mail the form for a deceased taxpayer. It also does not fill in the address field correctly. The address field for a deceased taxpayer should have my name and address. These things are all straight-forward and H&R Block should correct them in the next version of the software.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 6, 2018
Posted by: Jennb77
This program is very easy to use and we were able to import the information from last year easily.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Help Is Impossible
on April 6, 2018
Posted by: Roadrunner76
Tax Program is Great but the HELP system is the worst I have ever seen. When you click on something specific, it takes you to the GENERAL HELP PAGE. I needed to get information on filing Bitcoin and I had to go to GOOGLE to find the page for HR Block.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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