Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
4
Good
on April 11, 2018
Posted by: Average American
Easy but yet complicated. Some things are easy to understand and some not. Need to give better explanations on some items. The average person needs something that is easy to understand. I have the paper work in front of me that I need but you use different or complicated terminology then whats on my paper work. Can be a pain and takes to long.
Pros: Easy to install, Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block Deluxe 2017
on April 11, 2018
Posted by: ThomT
The software is easy to use as you go along. But it is sometimes difficult to clear up the details when you are wrapping up and getting ready to file.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
super easy
on April 11, 2018
Posted by: hmq1
this program is great................................................................................................
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great Questions in Interview Pages
on April 11, 2018
Posted by: Goehome
This was my first experience with any tax software product. My disappointment is that I didn't use it in prior years because I see all the deductions that I could have taken in years past. I particularly liked the Deduction Pro lists.
It was somewhat maddening to get help through the FAQ process, and I was able to online chat with a representative concerning the validation segment. I had to hang up waiting for a human, however, because the hold was way too long.
It was somewhat maddening to get help through the FAQ process, and I was able to online chat with a representative concerning the validation segment. I had to hang up waiting for a human, however, because the hold was way too long.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Will use next year
on April 10, 2018
Posted by: cat57
The program was easy to use. Just wanted the updates to arrive before April 10th. Will recommend to others
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Did not give a free state refund
on April 10, 2018
Posted by: dianemc
not happy with how long it took for get this done..have been filing on line for years.. and this took the longest to get it done..and still have to mail in state return.
Pros: Easy to install
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Child and Dependent Care Providers
on April 10, 2018
Posted by: Morethan4providers
I cannot believe that there has not been an update to enter more than 4 providers. As working parents who put their child in various summer camps, I think this is unacceptable. It is inconvenient to have to print out and mail the return to attach the "additional list" of providers. And I do not feel comfortable mailing my return with all of our social security numbers. You also have to wait longer to get a refund if that is applicable. If you can enter numerous deductions for charitable contributions, there should be a way to enter more than 4 child care providers.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
always about the same, seems to work fine
on April 10, 2018
Posted by: spvp
was difficult to install. downloaded software after the thumb-drive they sent was worthless. f
Finely figured out some security settings to allow install, but then was fine.
Finely figured out some security settings to allow install, but then was fine.
Pros: Maximizes refund, Easy to import
Cons: Hard to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock