Years back, I tried both Turbo Tax (which I received for free) after I bought HR Block for the same year. Since then I am a loyal customer of HR Block! It is getting better and better every year. This year it took me 4 hours to fill my info, to e-file the return and copy it and receive the IRS acceptance. What a relief!!!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
the 1099CSA was difficult to complete because worksheet A was not definitive in computing in the taxable amount. I have done this since 1992 and this is the first year to experience a problem.
Only problem was that it wouldn't file electronically. It kept getting kicked back and one of the things it said was that sometimes it won't file electronically. No big deal. I printed it and will send it in the mail.
I've used H&R block for the past few years. While it's easy to use and offers some tax help and explanations of forms, this help is always lacking. This year I needed extra help on an item, and the program's help had maybe one short sentence for explanation. I clicked a web link to get more help, and after much looking around on the website, I still could not find the subject. Of smaller importance, but annoying, the software looks lousy on a high DPI monitor (it even warned me during installation that I should lower my monitor's resolution. C'mon, you guys make enough money to improve these things.
I have used the Deluxe Software for 20 years or more. And it has always minimized my time spent filing my own taxes and my granddaughter's.
It's first shortcoming I have had an issue with is filing my deceased parents' final return. There were no instructions on handling the specific forms for registering and executor with the IRS to get older 1040s and to register as a fiduciary relationship. I would have gladly bought an extended package if I could have. I still love the deluxe package however.
Pros: Easy to install, Easy to prepare, Easy to import, Fast