Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
1 out of 5
1
Amended Return
on May 8, 2018
Posted by: Hossy
I had to file an amended return as I received a Sched K-1 after I filed my taxes. Your instructions for filing an amended return are terrible. It was not easy to navigate but I finally got it done. Then to my surprise it doesn't print a 1040X; it reprints a 1040 with all the attachments, most of which don't need to accompany an amended return. So I redid it 2 more times. Each time at the end it says let's print your 1040X but it doesn't print a 1040X. Please simplify instructions for an amended return and print a 1040X with only the forms that change and need to accompany the return. Your amended return program is awful
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Az State return issues
on May 8, 2018
Posted by: Stokes65
For years there have been issues with the support of AZ tax credits for donations to Foster care organizations. Last year it seemed to have been resolved but is back this year. I had to go to the state web site to even get eh form and could not e-file.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H&R Deluxe 2017
on May 8, 2018
Posted by: kmount1
Verified Purchase:Yes
Very easy to use and very user friendly for the user
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Features
on May 8, 2018
Posted by: xcetera
Verified Purchase:Yes
I enjoy using H&R Block program because it is user friendly. All topics are set up so that you do not miss any deduction opportunities.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
overall experience is good
on May 8, 2018
Posted by: Sus3an
Verified Purchase:Yes
Customer service is very good, they aim to make us happy. However there's an error on a form, took me a long time to realize that.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H& R BLOCK DELUX
on May 7, 2018
Posted by: JAMES77
Verified Purchase:Yes
I HAVE USED THIS FOR ABOUT 8 YEARSUCH BETTER THAN ALL THE REST
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not like the older app
on May 7, 2018
Posted by: Bustercvn
Verified Purchase:Yes
I found it very difficult to understand the questions and the way the app flowed is completely different than it did in the past I was charged twice for e-filing and for mailing in my return fed versus state I’m not happy with the H&R Block app this year
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best tax preparation software
on May 7, 2018
Posted by: HandRSoftwareUser
Verified Purchase:Yes
I have been using H&R Block Deluxe software and its predecessor TaxCut every year since 2004. It has always given excellent results.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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