Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
3
Unknown Glitch
on June 9, 2018
Posted by: KD48
from Atlanta
I completed my return with the same software in 2016. I did not pay attention to the amount that was calculated from that year on my current 2017 but when I filed my return was rejected. Looking over what had occurred nothing appears to wrong except for that and unknown how this could have happen in the software.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: MiCz
from SAN ANTONIO, TX
Verified Purchase:Yes
IRS REVIEWED AND REJECTED FINAL SUBMISSION.
HR ASSISTANCE REQUESTED.
HR ASSISTANCE REQUESTED.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Grre
from Toms River New Jersey
Verified Purchase:Yes
I went all through the proper steps and your software accepted my return and it was submitted electronically. I was in the hospital. To my surprise the IRS failed my return. The two reasons given where the lack of Prior Year's AGI but the other reason you gave was a problem with your system. I have been using your software for well over 10 years. I will not use it again because it is not dependable.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: betty95
from Faribault
Verified Purchase:Yes
I have used the H&R Block program for many years. In fact, I also worked for H&R Block for better than 20 years. I'm a bit prejudiced.
I answered excellent for 'clear instruction' but the State of Mn. is very confusing because they can't get their act together and go along with the Federal - not your fault.
I answered excellent for 'clear instruction' but the State of Mn. is very confusing because they can't get their act together and go along with the Federal - not your fault.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: pauliester
from Maryland
Verified Purchase:Yes
... garbage out. I don't blame the program, but it could help a little by adding some reminders and checks on what to enter, like previous tax payments. Also an email with a checklist in early December would be helpful!
Pros: Easy to install, Easy to import
Cons: Time consuming, Hard to fix issues, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Nickname685
from California
Verified Purchase:Yes
This is my 3rd year using H&R Block Deluxe and it meets all of my tax needs, federal and state. I am very satisfies with the ease of use and the tax results I am getting
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: DanSinger
from New Jersey
Verified Purchase:Yes
I find this program to be the best value for me and easy to use.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: pointer58
from Herndon, VA
Verified Purchase:Yes
The two biggest issues I have with this software are that when you are asked a question in many cases there is no explanation as to what the answer is attempting to solve, especially in the area of 'vacation rentals'. The other issue is that when you input data, it's difficult, if not impossible to see the result in the return to determine if you've entered the information correctly and if the result is flowing to the correct forms and is handled correctly. Need to be able to access the IRS form directly while working on the return and not just the worksheet.
Pros: Easy to install, Maximizes refund, Easy to import
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock