It could be improved in the personal property tax section, there are only 3 boxes to put information in, if a person owns 5 cars and 2 or 3 other vehicles there are not enough boxes to put this information in and there is no way to expand this number of boxes.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
This is the first year of doing taxes after retiring. The tax software made filing this year very easy. Very pleased, and I would recommend HR Block to everyone.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
The H&R Block Deluxe + State CD was very hard to install, it took over 4 hours of trying, it finally loaded, and customer service never answers when you need help.
Yesterday morning I tried to e-file and received the SSL error message that I couldn't connect to their server, even though I had uploaded software updates just minutes earlier. The online help was helpful but didn't solve the problem. I was able to e-file later that day, however, I lost about 20 minutes troubleshooting before giving up.