Used this program for years never had a problem. Did 2 returns this year both OK. Did the third one and it was rejected by IRS. Did the accuracy review, etc. all looked good when I sent it. Went back to see what went wrong and nothing there. I saved it and all info was gone. Had to import all info again. Same as before - this time accepted. It should have at least saved the info I put in. Very disappointed. Wasted a lot of time.
Used this program for many years. It is easy and simple to use. Good price compared to others. For some reason this year, when I tried to safe a PDF of the tax forms, the system hung up and stopped responding. I did it twice with same result.
Pros: Easy to install, Easy to prepare, Easy to import
credit card charge for single state filing was made twice apparently due to need to update FIT or KIT after start of efiling. hopefully only one charge will transfer from pending to final cc billing